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Remove 15 minute restriction on automated activities

I will often work on several tickets over an hour or two, and then update the tickets in a short space of time. I’m sure a high percentage of people also do this. We would like to see all of the automations - not have them restricted to 3 based on the 15 minute principal (Understanding Tempo Automation).


There should be a setting to configure how many activities are displayed in a time period, enabling users to set it to how they work.

  • Jon Bartholomew
  • Nov 10 2021
  • Future consideration
Tempo Products Tempo Timesheets
Tempo Platform Cloud
  • Attach files
  • James Townsend commented
    September 07, 2023 10:53

    As 1st line support, I see most tickets for about 2 mins before passing them on. This is pretty essential.

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  • Austin Siodlowski commented
    July 12, 2023 14:42

    This is should be a basic functionality to set the default time limit on automated activities.

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