I will often work on several tickets over an hour or two, and then update the tickets in a short space of time. I’m sure a high percentage of people also do this. We would like to see all of the automations - not have them restricted to 3 based on the 15 minute principal (Understanding Tempo Automation).
There should be a setting to configure how many activities are displayed in a time period, enabling users to set it to how they work.
Jon Bartholomew
| Tempo Products | Tempo Timesheets |
| Tempo Platform | Cloud |
As 1st line support, I see most tickets for about 2 mins before passing them on. This is pretty essential.
This is should be a basic functionality to set the default time limit on automated activities.