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Audit Log information for Tempo Accounts

We would like to be able to find information about Tempo accounts

1) How to identify who created Tempo Account?
2) Who updated status of Tempo Account?
3) When the status of Tempo Account updated?

  • Andrew Ramsay
  • Feb 26 2020
  • Future consideration
Tempo Products Tempo Accounts
Tempo Platform On-Premise
  • Attach files
  • Tanya Botta commented
    22 Mar 03:47pm

    Interim Suggestion: Link your Tempo Customers/Accounts with Insight for traceability.

    We have been doing this to leverage having the accounts available through our JSM Portal, but it also comes in handy for tracking changes.

  • Kalyan Chakravarthy Malyala commented
    16 Feb 03:16pm

    Any update on when this will be implemented? It is required as per the comments below. I know that within NCR, it would be very welcomed.

    Kalyan Chakravarthy

  • Orazio Pensabene commented
    18 Jan 08:33pm

    Yes, I would like to see audit logs of user removals from teams and adds to approval sections in a team etc.

  • Guest commented
    10 Nov, 2022 02:32pm

    I think it would also be helpful to see the audit history of when Accounts are added or removed from Jira projects.

  • Marcel Plomp commented
    6 May, 2021 07:34am

    For any application is is vital to see (in an audit log) what changes have been made and by whom to certain settings....especially when you have more then 1 JIRA administrator.

  • Patrik Sebek commented
    12 Aug, 2020 01:58pm

    Hi, because there isn´t option to set rights deeply in case of accounts - we have more users with "Tempo Account Administrators" Global permissions. In our perfect world would be great if there can be divided this right into someone who can link accounts to projects or issues but can´t make changes in existing accounts and someone who can create this accounts. We have reports based on accounts and there it is a mess when someone make there something wrong. But now we discovered that some of our users is doing changes in accounts settings which are bad. So we want to discover who is doing this. In JIRA there is "Audit log" so if someone do some bad change in JIRA - we know who did it but here in Tempo I didn´t find this option.

  • Hlynur Johnsen commented
    20 Apr, 2020 02:21pm

    Thanks for the Feedback!

    Would you like to be able to report on this per Account - or across a number of accounts - or both?

    In the past we have been considering showing more metadata information on the account page for each account. Would a simple solution like that help with your use case?


    Hlynur Johnsen

    Group Product Manager - Tempo for Jira