When we migrated from another platform , we moved over the time entries. Some of these were assigned to JIRA users and some were not because the employee had left the company. JIRA's native time handler captures the total time, including anonymous entries. It was difficult to explain to the client the discrepancies ("Time Spent" column in JIRA > Tempo tracked time), until we vetted this out in a ticket with Tempo. Tempo does not log this time, according the Tempo engineer.
Tempo Products | Tempo Timesheets |
Tempo Platform | Cloud |