In order to respect the workload scheme I think there should be the availability of not counting the internal issues when allocating resources. For example; a resource is on vacation and he works 8h/day, while on the same day, he might work 2h even though he is on vacation (might be a planned time before he took the vacation). When planning time into tempo it will show 10h planned time for the resource which is more than the predicted for his workload. This will effect the reports unless you filter with non-billable tasks. So, maybe there could be the availability of not counting these non-billable tasks even though they are planned for the resource?
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