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Add in the report the SLA field in the Time Tracker app

Idea Created from feature request (PT-775)

I would like to see within the report the SLA of the issues and how long they are open (exceed the SLA). We need to calculate the time spent between the issue creation in “OPEN” status and the status changes in “IN PROGRESS” status to verify if the issue respects the SLA.

  • Pedro Pilatti
  • Jun 20 2024
Tempo Products Timesheet Reports & Gadgets (formerly Prime)
Tempo Platform On-Premise
  • Attach files

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