Tempo Ideas

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Below is a list of ideas for Tempo, so please search, review and vote for those that would help you the most. We encourage you to add an idea if you don’t see it listed. You can stay updated on the work we are doing here at Tempo by contributing to this page.
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Support Jira Service Accounts for Automation

In September, Atlassian rolled out Atlassian Service Accounts for Jira Cloud. This lets you create jira-native service accounts where you can generate oauth or access tokens and grant the token/service account admin permissions. Tempo should support the use of Atlassian service accounts for automation so it is tied to a service account and not an individual user who may leave an org.

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  • Nov 26 2025
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  • Kirill Tikhonov commented
    24 Jul 08:58

    In the same way, we see that the same problem is solved in Xray plugin, which we are also using. Auth2.0 clientId and secretId can be generated for service accounts in the Jira Administration section, so it is something that should be technically possible.

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  • Kirill Tikhonov commented
    24 Jul 08:56

    I suppose it is a crucial feature because using service accounts instead of personal users is a well-known best practice. Especially considering the hapenning/upcomming massive migration from Jira DC to Jira Cloud.

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  • Kirill Tikhonov commented
    24 Jul 08:55

    Any plans related to implementing this feature? Could the priority be raised somehow?

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  • Brian Doetsch commented
    17 Jun 19:14

    I also vote for this too.

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