When running a report by Account, or calling the rest/tempo-timesheets/3/report/account/[account num]/timeandexpenses REST API, we have found that people's team role and rate can be incorrectly returned in the following conditions. We would like to see a more detailed fallback logic in the API or a message indicating an issue.
If you have billable time against an account in a project,
and you are a member of multiple tempo teams (with different roles, usually on different projects),
and you don’t have a Team specified on the Jira issue, it will return a randomly selected team and role of yours which may not be correct for this project even though there is only one Team linked to the project.
Instead, it should either:
Try and use a team linked to the project, or there are multiple teams then the one that you are a member of; or
return the team as "unknown" or "unspecified" or something showing that there is an issue instead of assuming it is OK.
It should be less likely that you are a member of multiple teams linked to a project and that should give a more accurate assumption of your team role and rate than what happens now, but I do acknowledge that is possibly quite a complex bit of SQL/JQL.
Damian Wheeler
| Tempo Products | Tempo Reports, Tempo Timesheets |
| Tempo Platform | On-Premise |
