The Servlet cannot download an Excel file with more than 65,000 rows because it only supports the legacy .xls format. Adding support of the .xlsx format would eliminate this limitation. Yes we could use the REST APIs to obtain the same information. But the servlet is very powerful with it being able to pull additional information from the user and the issue. Doing that with the REST APIs would require multiple calls and matching the data among those calls. And yes we could call the servlet with smaller date ranges. But appending multiple spreadsheets together to create a monthly report is very inconvenient. We currently have approximately 80,000 worklogs a month. I’m sure this enhancement would be very useful to other large shops.
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