At the end of each month we have to edit the billable hours per ticket and currently, for example, if we want to bill 2 hours less and these are distributed over 10 worklogs, we have to adjust several worklogs instead of being able to edit the total value. This makes the necessary work infinitely more complicated. It would be great if instead a sum field, which simply adds up all the collected hours per ticket, could be edited.
Tempo Products | Tempo Timesheets |
Tempo Platform | On-Premise |
We have the same issue.
Around 50 users - 25 Projects - More than 600 ticket interactions in a week.
Workaround do not lower the remaining estimate when logging normal...