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Allow reports to include data from inactive/deleted user accounts

We would like reports to include data from user accounts that have been deleted or de-activated.

  • Andrew Ramsay
  • May 29 2020
  • Future consideration
Tempo Products Tempo Reports
Tempo Platform Cloud
  • Attach files
  • Jose Martinez commented
    7 Jan 02:42pm


  • Fred Maheu commented
    10 Jun, 2021 07:00pm

    Agree with people saying this is a bug, I'm unable to get accurate numbers for long-term projects.

  • Guest commented
    18 Jan, 2021 02:31pm


    It would be great to see timesheets from inactive users in Tempo (with a filter ?). In some organization, all the time tracking is based on Tempo and sometimes we need to review the data from the last 4-6 weeks. So, if a user is deleted/inactive during this period, we cannot generate report for these users...

  • Mathieu Truchot commented
    6 Jan, 2021 03:40pm


    This is a common request from our costumers as specially for hour based projects, we still need to know what was the time used by deactivated or deleted accounts

  • Guest commented
    5 Jan, 2021 03:36pm

    Whenever a user is deleted, there should be an feature to still have their Timesheets accessible for the next few months.

  • Andrei Tuch commented
    1 Dec, 2020 02:47pm

    Agreed with Manuel - this is a BUG in a primary usecase of Tempo Timesheets.

  • Chad Whalen commented
    2 Nov, 2020 08:27pm

    Our Project Managers also need this functionality for employees who have left the company. We are using AD sync, so when the account is deleted in AD, the Jira account is marked inactive, and we can no longer create reports for those accounts without a workaround.

  • Jennifer Vosseler commented
    13 Oct, 2020 02:25pm

    We need this feature also for the invoicing process – but for Tempo Server. Sometimes when we work on big projects, these are invoiced only every few months. So if a team member works on a project and for example leaves the company before invoicing was done, we have a problem. And since there is a license limit, depending on the current number of employees, we may be not able to re-activate an additional user.

  • Andrew Yeaman commented
    28 Sep, 2020 04:31am

    We also have a need to be able to report retrospectively on timesheet data as this data is used for invoice generation.

  • Javier Ortiz commented
    3 Sep, 2020 05:44pm

    This is a common request from our costumers as specially for hour based projects, we still need to know what was the time used by deactivated or deleted accounts

  • Manuel Borja commented
    3 Sep, 2020 05:41pm

    I did not know about this. The marketing says a nice scenario is when you need to invoice the hours. So how is a company invoicing the hours from a person who left the team? This is not a feature request this is a bug.

  • Maria Eugenia Torres commented
    29 Jul, 2020 03:12pm

    It would be good for me, access to the tomesheet of inactive an deleted users.