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Control automatic reset of the time tracking provider in JIRA upon update of Tempo

Introduce a setting where an administrator can decide whether or not Tempo is automatically set as the time tracking provider upon update of the plugin

  • Aliosha Romero
  • Feb 2 2021
  • Shipped
Tempo Products Tempo Timesheets, Tempo Planner, Cost Tracker for Tempo Timesheets
Tempo Platform Cloud
  • Attach files
  • Admin
    Kathryn Vargas commented
    16 Jul 04:19pm

    Hello all, thank you for your patience as we worked to address the issue. Good news: Timesheets is set as the default time tracking provider on first-time installation only. If a different time tracking provider is selected later, that choice is now preserved.

    Kathryn Vargas
    Tempo Product Management

  • Florian K commented
    24 Oct, 2024 08:19am

    After every update the time tracking settings are overridden. This should not be the case.

  • Guest commented
    14 Dec, 2023 08:40pm

    It overrides our Jira settings affecting our teams. Please fix this

  • John Soukup commented
    15 Oct, 2021 05:49pm

    This issue is affecting our organization. We have Tempo rolled out for a time tracking pilot for a few teams, but the rest of our users continue to use the default Jira worklog functionality. Each time a Tempo update is deployed to the Atlassian Cloud, our global time tracking setting reverts to use Tempo. We are planning to roll out a ScriptRunner script to detect this setting change, and switch it back. However, a native Tempo solution would be highly preferred. We understand how an initial Tempo install might change this setting, but software updates should not be changing Jira settings.

  • Mahendra Mishra commented
    1 Oct, 2021 04:21pm

    Yes, please implement this feature.
    It is impacting our process.

    Thanks.