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Control automatic reset of the time tracking provider in JIRA upon update of Tempo

Introduce a setting where an administrator can decide whether or not Tempo is automatically set as the time tracking provider upon update of the plugin

  • Aliosha Romero
  • Feb 2 2021
  • Future consideration
Tempo Products Tempo Timesheets, Tempo Planner, Cost Tracker for Tempo Timesheets
Tempo Platform Cloud
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  • Guest commented
    December 14, 2023 20:40

    It overrides our Jira settings affecting our teams. Please fix this

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  • John Soukup commented
    October 15, 2021 17:49

    This issue is affecting our organization. We have Tempo rolled out for a time tracking pilot for a few teams, but the rest of our users continue to use the default Jira worklog functionality. Each time a Tempo update is deployed to the Atlassian Cloud, our global time tracking setting reverts to use Tempo. We are planning to roll out a ScriptRunner script to detect this setting change, and switch it back. However, a native Tempo solution would be highly preferred. We understand how an initial Tempo install might change this setting, but software updates should not be changing Jira settings.

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  • Mahendra Mishra commented
    October 01, 2021 16:21

    Yes, please implement this feature.
    It is impacting our process.

    Thanks.

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