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Automatic change of account of moved ticket, if new project have a default account and not the same as the moved ticket.

In our company we have a lot of accounts (for each project and customer). To avoid incorrect booking (wrong account) we use only one account per project.

Problem: Somethimes we have to move tickets from one project to a other project (with default account), then the account of the ticket don´t change. --> Effect: incorrect bookings of hours

Change request: Automatic change of account of moved ticket, if new project have a default account and moved ticket have a account, which is not linked with new project. This feature should be optional activatable in each project (project settings "account")


  • Stefan Frey
  • Apr 26 2021
  • Future consideration
Tempo Products Tempo Timesheets
Tempo Platform Cloud
  • Attach files
  • Stefan Frey commented
    August 02, 2021 06:49

    Please implement this idea: T-I-1116

    --> Therby also T-I-903 will be solved.


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  • Stefan Frey commented
    May 04, 2021 08:05

    Workaround: Jira Automation Rule --> If issue move to a other project, project rule (autoimation) will change account.

    Problem: We habe a lot of projects and have to make for each project a specific rule (account number). And we have to change accounts now on two places: Tempo and Automation

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