Let Jira users (collaborators) log time to Service-Desk Tickets without requiring a ServiceDesk-Agent license for each user
At this time, it is not possible for "non-Service-Desk-Agent" users (collaborators) to log time to Jira ServiceDesk tickets. To be able to book time, you require a Jira Service-Desk licence for each developer: https://confluence.atlassian.com/serv...