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Let Account Key be visible when selectin Tempo Account in Jira Cloud as it is in Server

Customer just migrated to Jira Cloud. Was used to having the Account Key next to Account name in the Tempo dropdown but this changed in Cloud. They now have no easy way of seeing the Account Key when selecting the Account on issue.
Account key would normally be used to keep track of other relations to this account which is now not possible from an issue.

  • Guest
  • Jul 6 2022
Tempo Products Tempo Timesheets
Tempo Platform Cloud
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  • Dave Mathijs commented
    14 Jan 06:42am

    As the account key is the unique identifier, it would be very welcome to have the account key displayed as (optional) attribute in the Account field.

  • Yoeri Van Nieuwerburg commented
    11 Dec, 2025 10:32am

    Since we've got duplicated account names (with valid use cases) for different customers, this is a true necessity for us!

  • Sarah Lincoln commented
    25 Sep, 2025 02:59am

    Very much needed so the user knows which account to select as it is the key that makes the difference

  • Luke McDaid commented
    11 Sep, 2023 02:56pm

    This is a huge blocker for our org.