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Better error messasges

In many cases, when there is a problem with logging time, users only see the error message "Something went wrong". This is not very helpful to find the root cause of the problem.
It might be helpful to get a more detailed error message, saying what went wrong, as in some cases, there might be an easy solution to the problem.

  • Susanne Götz
  • May 11 2020
  • Future consideration
Tempo Timesheets
Tempo Products Tempo Timesheets
Tempo Platform Cloud
  • Attach files
  • Nicholas Tsiroyiannis commented
    October 06, 2022 17:28

    I have the following issue with the worklog edit error messages - they are very confusing and causing havoc with out teams


    Hi - it seems that all the following reasons throw the same error when trying to edit a worklog amending an attribute of type account

    1. the current account is closed

    2. the destination account is closed

    3. the user making the change does not have the tempo team permission of managing the timesheet of the worklog user

    4. the period is actually closed

    of all of the above only (4) is correct. the other exceptions should throw an error that describes what the real reason for the error is.

    can this be addressed as it is very confusing for end users and is causing a huge impact on our support team receiving requests for help.

    thanks

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