If I could make a suggestion on this:
limit the issues to 50 per filter
inform the user if there is a filter with more than 50 issues
With this we can split our filters into multiple filters and the user can decide how many he wants to display at once.
We receive over 100 issues each day with many agents easily having over 50 issues and that is only one service desk project.
Steven Kan
| Tempo Products | Tempo Timesheets |
| Tempo Platform | On-Premise |
This is literally becoming a bigger issue every day with each new team working on Jira and more and more of our workload being represented within Jira.
To elaborate on this as the description doesn't really come close to the actual issue.
In the timesheet view of Tempo Timesheets "My Work" you can display issues with the "show issue list" by selecting a pre-defined filter or one of your own.
When selecting an additional filter only a maximum of 50 issues are then added to the timesheet, as shown in the attached screenshot.
The other issues are simply ignored without even telling the user.
This means that the timesheet doesn't really show all of a users "My Work" and is not a reliable source.
According to Tempo's support this is apparently intentional due to "performance concerns".
Therefore my suggestion is to at least only have a limit of 50 issues per selected filter and inform the user if there are issues that aren't shown.
With this we could at least create multiple but more specific filters which our users then can enable/disable.