As an integrator of Tempo Timesheets with other products such as Salesforce, I want to be able to call the GET /worklogs endpoint and have both custom and Tempo fields I associated with the Jira Issue be retrieved.
For example, I have the Tempo Account linked to Jira Issues (as opposed to a Work Attribute). Both the Name and Id of the Account should be in the JSON I retrieve.
Additionally, if I select certain Jira Issue custom fields to be included in the Tempo database, I would expect those to be included in the JSON for GET /worklogs as well. For example, I might have a field called "Milestone" on the Jira Issue. I go into Tempo Settings -> Custom Fields and check the "Milestone" field.
Being able to retrieve this information without extra API calls results in a more performant solution as well as reduces code complexity to retrieve data.
Nate Stuyvesant
| Tempo Products | Tempo Timesheets, Other |
| Tempo Platform | Cloud |
Forgot to mention... Salesforce has governors preventing more than 100 REST Callouts per hour. My integration gets >300 worklogs each morning. I cannot make 300 additional REST Callouts to Jira's REST API to request the custom fields.
Salesforce necessitates bulkification meaning I have to request the custom field I want from all Jira Issues changed since yesterday and put those values in a map with the Jira Issue as a key and the custom field as a value. After requesting the 300+ worklogs from the Tempo API, I have to loop through the results and get the custom field values from the map I created.
If I could get the custom fields from Tempo (since I already marked them to be included in the Tempo database), I would only need to GET /worklogs?updatedFrom=2020-12-22 and would have all the data required.