The hole point;
“the current behaviour is that hours logged against "Internal" accounts are still considered as Billable.”
We like to have a solution to make these hours non-billable in 1 bulk action or make a setting this can be changed based on an Internal account.
If we want to know the billableness of one person working for us.
We have the report and see all projects, but not all projects are billable projects. But still it gives billable hours there.
Hans - Worked 40h / 40h work week
Project 1: Billable 10h 10h
Project 2: Non-Billable. 20h 20h
Project 3: Billable 10h 10h
Totaal 40h 40h
Billableness is 50% 20hours but the report shows 100% - 40h.
That incorrect because the project 2 is non-billable and all tasks related are on a non-billable (Internal) account.
So the report is not usable.
We have to go back to excel to change it all, this takes lots of time every week.
Or give us a good solution/ workaround to make a good report on billableness
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