By default tempo fills billable hours with the same value as logged by the user, even if the project has an account with non-billable account category. This requires additional filtering of reports by projects / accounts, if you want to see the real billable hours.
We’re also running into an issue where Accounts that are setup as Internal are still showing as Billable, which is throwing off our accounting.
So it would be a really good improvement to simply set to 0 the billable hours of the non-billable tasks.
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| Tempo Products | Tempo Timesheets |
| Tempo Platform | Cloud |
We get misleading reports for Billable Hours, when some of them are on internal projects (i.e. non-billable) as the duration is setting the billable hours. Inconvenient as we have to retrospectively go in and change all billables to 0.
Yes - please and thank you. It is a waste of time to change every entry to 0 billable hours
Is there any new consideration about this Idea?
Yes. Please set to 0 for non-billable projects. Makes sense for all ;-)
Still not fixed? Which company is ok with a bug being open for three years?
Great great news!!!! Thank YOU!
Amen! This would save lots of manual work, if this is fixed.
:D
Could we please get an update on this bug? This doesn't seem very complicated and would increase functionality a lot.
Why has this one been set to will not implement? It is a big pain in the butt having to manually adjust the billable field to 0 for all non-billable account tasks. If an issue has the account "Non Billable" assigned to it, the default value in that field should be 0, not the number of hours worked.
According to the following documentation, it's a bug, not a new feature ...
https://tempo-io.atlassian.net/wiki/spaces/THC/pages/229310465/Tracking+billable+and+non-billable+work+using+Accounts+in+Tempo+for+Cloud
For Server version, please vote on https://ideas.tempo.io/ideas/T-I-38