By default tempo fills billable hours with the same value as logged by the user, even if the project has an account with non-billable account category. This requires additional filtering of reports by projects / accounts, if you want to see the real billable hours.
We’re also running into an issue where Accounts that are setup as Internal are still showing as Billable, which is throwing off our accounting.
So it would be a really good improvement to simply set to 0 the billable hours of the non-billable tasks.
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| Tempo Products | Tempo Timesheets |
| Tempo Platform | Cloud |
Why has this one been set to will not implement? It is a big pain in the butt having to manually adjust the billable field to 0 for all non-billable account tasks. If an issue has the account "Non Billable" assigned to it, the default value in that field should be 0, not the number of hours worked.
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According to the following documentation, it's a bug, not a new feature ...
https://tempo-io.atlassian.net/wiki/spaces/THC/pages/229310465/Tracking+billable+and+non-billable+work+using+Accounts+in+Tempo+for+Cloud
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For Server version, please vote on https://ideas.tempo.io/ideas/T-I-38
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