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Making an update to a worklog that respects the Accounts available to the Issue

When an existing work log is updated with a different issue key, the original Account is retained even if it is unavailable in the newly selected issue's project. The user would instead like either an option to disable the existing behaviour or at least warn that the account is no longer available for the selected issue.

  • Mirushe Redzepovska
  • Aug 18 2023
Tempo Products Tempo Timesheets
Tempo Platform Cloud
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  • David Bruce commented
    24 Jan 05:22

    This is a major issue for us, as it allows individual users to circumvent the rules we have around which Accounts are available in each Project.

    We end up with a scenario where people have time logged in a Project against a random unconnected Account.

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  • Tom P commented
    August 25, 2023 16:27
    Although retaining the original Account when modifying a worklog is considered a feature within the documention, for many users this will present itself as a bug. Allowing users to easily log time against invalid Accounts has massive operational impacts, particularly if some form of bulk operation is performed, resulting in a significant number of worklogs getting charged to invalid accounts. Ideally, there would be an option to simply block this behaviour with only managers able to edit worklogs and retain 'invalid' Accounts.
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