It's quite confusing that a Scope of a Cost Tracker does not update automatically.
It is based on a Jira Filter which, by nature, updates automatically all the time. But Cost Tracker has a confusing wrinkle: It doesn't actually update to the filter unless you click "update scope" (in the notification or in the scope dropdown).
It would be far more helpful, logical, and easy to use if the Scope updated automatically by default. (Perhaps each Cost Tracker could then have an option to NOT update Scope automatically for those that need that.)
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| Tempo Products | Cost Tracker for Tempo Timesheets |
| Tempo Platform | Cloud |
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Hello all, Auto-Sync Scope is now available in Cost Tracker! Set your projects to sync the scope automatically either on a weekly or daily basis, to access up-to-date cost and revenue insights without the manual work. Here's the documentation.
Many thanks to everyone who provided feedback on this feature.
Kathryn Vargas
Product Management
Good news: Auto-Sync Scope is now available in TempoLab, our early access program. Be the first to try it out by signing up here.
With this new feature, you can get the latest costs and revenues without needing to manually sync your project scope. Simply set your projects to sync the scope automatically either on a weekly or daily basis. Here's how to do so.
We hope you test it out, and look forward to your feedback.
Thank you,
Kathryn Vargas
Product Management
Hello everyone – thank you for your feedback (and patience) on this feature. We're happy to share that we're working on an auto-sync feature in Cost Tracker.
If you have some time, we'd love to learn more about how you use Cost Tracker, and what improvements you'd like to see. We hope you find a slot here.
Looking forward to speaking with a few of you, and we'll keep you all posted on our development.
Thank you,
Kathryn Vargas
Tempo Product Management
Can I ask the reason behind the design decision to not automatically update scope, or at least, not update on a frequent basis?
As others have mentioned, this design decision really doesn't make sense, unless I'm missing something?
We also would like to have a automatic scope update, because it is quite difficult to update more then 50+ cost trackers once per week.
I had the same thought but it also intruiges me that the sync is purposefully manual. I’d be interested to know why. If there’s a legitimate reason why it might be better not to automate the sync, a flag on the overview of all trackers page which alerts you to the fact that it’s out of sync and the ability to quickly sync from there would be a good fallback IMO. It’s worrying to think that the at-a-glance view could be wildly out of date depending on how often the report is accessed