It's quite confusing that a Scope of a Cost Tracker does not update automatically.
It is based on a Jira Filter which, by nature, updates automatically all the time. But Cost Tracker has a confusing wrinkle: It doesn't actually update to the filter unless you click "update scope" (in the notification or in the scope dropdown).
It would be far more helpful, logical, and easy to use if the Scope updated automatically by default. (Perhaps each Cost Tracker could then have an option to NOT update Scope automatically for those that need that.)
Tempo Products | Cost Tracker for Tempo Timesheets |
Tempo Platform | Cloud |
Hello everyone – thank you for your feedback (and patience) on this feature. We're happy to share that we're working on an auto-sync feature in Cost Tracker.
If you have some time, we'd love to learn more about how you use Cost Tracker, and what improvements you'd like to see. We hope you find a slot here.
Looking forward to speaking with a few of you, and we'll keep you all posted on our development.
Thank you,
Kathryn Vargas
Tempo Product Management
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Can I ask the reason behind the design decision to not automatically update scope, or at least, not update on a frequent basis?
As others have mentioned, this design decision really doesn't make sense, unless I'm missing something?
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We also would like to have a automatic scope update, because it is quite difficult to update more then 50+ cost trackers once per week.
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I had the same thought but it also intruiges me that the sync is purposefully manual. I’d be interested to know why. If there’s a legitimate reason why it might be better not to automate the sync, a flag on the overview of all trackers page which alerts you to the fact that it’s out of sync and the ability to quickly sync from there would be a good fallback IMO. It’s worrying to think that the at-a-glance view could be wildly out of date depending on how often the report is accessed
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