Tempo Ideas

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Need to add time for disabled user

A user who is member of Tempo team leaves his/her employment/assignment.
Subsequently, the account is removed or inactivated in the Jira Active Directory. As a result at next AD sync with Jira, the user account in Jira gets inactivated, and the group memberships (which grant application access and log work permissions) disappear.
The Tempo team lead, or other user with full team permissions, can’t log work or edit worklogs for that user.
We do currently do not support a method to mitigate this problem. The only way is to go into the database and update.

  • Guest
  • Apr 30 2019
  • Future consideration
Tempo Products Tempo Timesheets, Other
Tempo Platform Cloud
  • Attach files
  • Diogo Gomes commented
    23 Oct 09:36

    This would be a great addition to any admin to be able to correct any discrepancies post offboarding process where the account has already been disabled.

  • Laura Hansen commented
    June 04, 2021 05:58

    We need this for Jira server too!

  • Nikolaj Staunstrup commented
    May 28, 2021 11:50

    This is very much needed!

  • Warren Fenton commented
    April 16, 2021 02:01

    We also need this for on-premise.

  • Stan D commented
    February 17, 2021 21:31

    we need this!!! and also approving timesheets for those users after they leave the org

  • Jayantha Venkatasubramanya commented
    February 03, 2021 07:48

    This functionality is required for On-Premise instance too. Will this idea be implemented on both versions of Tempo?